Chipotle Mexican Grill

Reviews

• Angelina Santiago

  May, 30 2018
  ★ ☆ ☆ ☆ ☆
  If I could give this place 0 starts, I would. My first experience at this location was bad but I gave it about three more tries and each time something happened. I believe it's due to the fact that the employees there are in such a rush, they end up messing something up.
  
  1st time, I was overcharged. 2nd time, my burrito was double wrapped and I didn't realize they did that till I got home (apparently the first one had a ripped hole), so I had to take the first layer off because that was too much and the whole thing fell apart. 3rd time, they rushed me while I was ordering 2 burritos and the girl closed it before I was even done telling her what I wanted in it so she gave it to me "on the side" to add it in myself!
  
  And last but not least here we are at my 4th visit. The girl replaced the food in one of those hot metal containers that have the hot water underneath it to keep the food warm. While doing this, she dropped it in so hard that the water splashed out, went in through the bottom spacing of the front glass (where you stand to order the food), and burned my moms skin on her legs. I mean the girl apologized and all but why are they always in such a rush? There was only 1 person behind us. To make matters worse the burritos weren't even wrapped tight. They were open, leaking all over the place, and ripped. I had to dump it in a bowl when I got home and eat it like that.
  
  Ive been to other locations and never had any issues. Only reason I started to came here more is because its a newer location right near my house and it was convenient. Next time I will drive by this one and go to the next one. The food is great but it seems like everyone is sloppy and super rushed every single time I come here.

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